Delivery & Returns

Delivery and Return Policy for Bombay Mart

At Bombay Mart, we are dedicated to providing our customers with a smooth and satisfying shopping experience. Our Delivery and Return Policy ensures that you receive your orders in a timely and reliable manner, and offers clarity on returns for exceptional cases.

Delivery Policy

1. Delivery Options:

  • Normal Delivery: Orders will be delivered within 4-5 business days. We strive to meet this timeline and keep you informed of any unforeseen delays.
  • Express Delivery: Need your order quickly? Choose Express Delivery, and your order will arrive within 2 business days.

2. Delivery Areas:

We currently offer delivery to select locations. Please enter your delivery address at checkout to confirm availability in your area.

3. Delivery Charges:

Delivery charges, if any, will be displayed at checkout based on the selected delivery option and order value.

Return Policy

We ensure that all our products meet high standards of quality and freshness. However, we understand that issues can occur. Our return policy is as follows:

  1. Eligible Returns: We accept returns or offer replacements only if:

    • The order is delivered in a damaged or spoiled condition.
    • There is a discrepancy in the delivered items (e.g., incorrect product).

  2. Return Request Process:

    • Timeframe: To be eligible for a return, please contact us within 24 hours of receiving your order.
    • Proof of Condition: Kindly provide photographic evidence of the condition of the delivered product when submitting a return request.
    • Contact Us: Reach out to our customer support team via:
      • Email: Bombaymart3@gmail.com

  3. Non-Eligible Returns:

    • Orders that have been used, tampered with, or are beyond the 24-hour window for reporting issues will not be eligible for return.
    • Products that are delivered in good condition as per order specifications cannot be returned.

Refund Process

  • If your return request is approved, we will arrange a replacement or issue a refund to your original payment method.
  • Refunds, if applicable, will be processed within 7-10 business days.

We value your trust and are committed to providing a pleasant and transparent shopping experience. For any concerns or questions, please do not hesitate to contact us.

Bombay Mart
Email: Bombaymart3@gmail.com